XBI Plus LLC
This Privacy Policy for XBI Plus LLC ("XBI Plus," "we," "us," or "our") explains how and why we may collect, store, use, and share ("process") your information when you use our services ("Services"), including when you:
Engage with us in other related ways, including sales, marketing, customer support, or events
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@xbiplus.com.
This summary provides key points from our Privacy Policy.
We may process personal information depending on how you interact with our Services, the choices you make, and the features you use.
We do not intentionally collect or process sensitive personal information as defined by applicable privacy laws.
We may receive limited information from third-party service providers used to operate the Services (for example, WhatsApp Business API infrastructure, hosting, analytics, or billing tools).
We process information to provide and operate our Services, improve and secure our platform, communicate with you, and comply with legal obligations.
We may share information with:
We do not sell personal information.
We use reasonable administrative, technical, and organizational safeguards designed to protect your information.
Depending on where you are located, you may have rights regarding your personal information (such as access, correction, deletion, or opting out of certain processing).
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register for an account, request information, use the Services, communicate with us, or otherwise contact us.
The personal information we collect may include:
When you use XBI Connect, we may process information required to provide WhatsApp messaging functionality, including:
If your organization enables location-based tracking, we may process precise GPS location data for purposes such as safety and compliance monitoring, operational tracking and visibility, and workforce coordination.
Important: XBI Plus does not sell hardware devices. Any location data processed is obtained from authorized sources.
We automatically collect certain information when you visit, use, or navigate the Services, including IP address, device identifiers, browser type, operating system, access times, pages viewed, usage patterns, and referring URLs.
In Short: We process information to provide, improve, and secure our Services, communicate with you, and comply with law.
A) Service Providers — Cloud hosting, analytics, customer support tools, WhatsApp Business API providers, billing providers (e.g., QuickBooks).
B) Your Organization / Authorized Customers — Your employer, the organization that provides you access, and authorized users within that organization.
C) Business Transfers — In connection with a merger, financing, acquisition, bankruptcy, dissolution, or sale.
D) Legal Obligations — If required to comply with law, court order, subpoena, or other legal process.
We do not sell personal information. We also do not share personal information for cross-context behavioral advertising.
We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
We implement reasonable technical and organizational measures designed to protect personal information. However, no system can be 100% secure.
Our Services are intended for business/workforce use only and are not directed to children under 18.
Depending on where you live, you may have rights to request access, correction, deletion, or restrict certain processing.
To exercise rights, contact us at: support@xbiplus.com
Most browsers include a Do-Not-Track ("DNT") feature. Because there is no uniform standard, we do not respond to DNT signals at this time.
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have specific rights under applicable state privacy laws.
Categories we may collect: Identifiers, commercial information, internet/network activity, geolocation data, professional/employment information, and inferences.
We do not sell personal information. To submit a request: support@xbiplus.com
Yes. We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date.
XBI Plus LLC
Laredo, TX 78045, United States
Phone: +1 (956) 659-0725
Email: support@xbiplus.com
You may request to review, update, or delete your personal information by emailing: support@xbiplus.com