XBI Plus LLC
These Terms and Conditions ("Terms") govern your access to and use of the websites, platform, and services offered by XBI Plus LLC ("XBI Plus," "Company," "we," "us," or "our"), including any content, functionality, and services offered through https://xbiplus.com/ and related web-based services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
The Services are intended solely for business/workforce use. You represent that:
If you are using the Services on behalf of an organization (a "Customer"), you represent that you have authority to bind that organization to these Terms.
XBI Plus provides software and services designed to support trucking and logistics operations, including:
No Hardware. XBI Plus does not sell, lease, or provide tracking devices or hardware. The Services are software-based.
To use certain Services, you may need an account. You agree to:
We may suspend or terminate accounts for misuse, fraud, or violations of these Terms.
"Customer Data" means all data submitted to the Services by or on behalf of Customer or its authorized users, including workforce data, compliance-related data, time tracking data, and communications.
Customer is responsible for:
Our processing of personal information is described in our Privacy Policy, which is incorporated by reference into these Terms.
If you use XBI Connect:
XBI Plus is not responsible for WhatsApp service interruptions, Meta/WhatsApp policy enforcement actions, or delivery failures caused by carrier/WhatsApp restrictions.
Certain Services may involve location tracking (e.g., precise GPS latitude/longitude) only when tracking is enabled. Customer represents it has provided appropriate disclosures and obtained necessary permissions/consents from drivers/workforce where required by law.
Access to Services may require a paid subscription. Pricing, plan details, and billing terms will be provided in an order form, invoice, proposal, or subscription agreement.
Billing and invoicing may be handled through QuickBooks or other billing providers. You agree to pay all fees on time, in the currency stated, including applicable taxes.
We may suspend Services for non-payment or late payment.
Unless required by law or stated otherwise in writing, fees are non-refundable.
You agree not to:
The Services, platform, and all related software, content, branding, and designs are owned by XBI Plus or its licensors and protected by intellectual property laws.
XBI Plus grants you a limited, non-exclusive, non-transferable, revocable license to use the Services during your subscription term, solely for business purposes.
The Services may integrate with third-party services (e.g., WhatsApp Business API, hosting providers, analytics tools, billing systems). XBI Plus is not responsible for third-party services and does not control their functionality, availability, or policies.
We may modify, update, or discontinue any part of the Services at any time. We aim to keep the Services available but do not guarantee uninterrupted availability.
You may stop using the Services at any time. Subscription cancellations may take effect at the end of the billing period unless otherwise agreed.
We may suspend or terminate access if you violate these Terms, fail to pay fees, or your use creates security/legal risk.
The Services are provided "as is" and "as available." To the maximum extent permitted by law, XBI Plus disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law: XBI Plus will not be liable for indirect, incidental, special, consequential, or punitive damages. Total liability will not exceed the amount paid in the three (3) months preceding the event.
You agree to indemnify and hold harmless XBI Plus from claims arising out of your use of the Services, your Customer Data, messages you send through WhatsApp, and violations of law or third-party rights.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute shall be brought in the state or federal courts located in Webb County, Texas.
We may update these Terms from time to time. The "Last updated" date will reflect changes. Continued use of the Services after changes means you accept the revised Terms.
XBI Plus LLC
Laredo, TX, United States
Phone: +1 (956) 659-0725
Email: support@xbiplus.com